Dear [recipient], I am writing to formally document ongoing concerns regarding the condition, maintenance, and safety of infrastructure owned and maintained by Split Rock, including the road system, water system, and community amenities that residents financially support through assessments and user fees. As you know, property owners are required by deed restriction to pay annual assessments for the maintenance of the common roadways. Homeowners are also subject to collection actions and liens for non-payment of those assessments. Given these requirements, many residents are becoming increasingly concerned about the deteriorating condition of the roads and the apparent lack of maintenance being performed. Over the past year, I have personally observed numerous safety and maintenance concerns, including: Road Maintenance and Winter Operations • Snow plowing has frequently been inadequate during and after winter storms. • Roads are often not plowed to a width that safely accommodates two-way traffic. • Salting operations appear inconsistent or insufficient, creating hazardous driving conditions. • Post-storm cleanup and snow removal are frequently incomplete. Road Conditions and Safety • Road surfaces throughout the community have deteriorated significantly. • Potholes and failed pavement sections have created safety concerns for motorists, pedestrians, cyclists, and golf cart traffic. • Several residents have experienced vehicle damage, including flat tires and damaged wheels. • Repeated cold-patch repairs and temporary fixes often fail within a short period of time, resulting in recurring maintenance costs without addressing the underlying problem. • Many repairs have created uneven transitions and bumps that further impact drivability and safety. • Maintenance work is often performed on blind curves without adequate warning signs, traffic control measures, or advance notice to motorists. Emergency Access and Traffic Safety • A section of Lake Drive remained partially closed and restricted to one lane for an extended period of time with limited signage despite serving as an emergency access route. • Several roads have become overgrown to the point where vehicles cannot safely remain within their lane of travel without encountering branches and vegetation. Water System Concerns • Fire hydrants do not appear to be regularly flushed or maintained to remove sediment. • Residents have been advised that well pumps have required replacement multiple times after concerns were raised regarding pump sizing and suitability. • Communication surrounding boil-water advisories has been inconsistent. On multiple occasions residents were unaware of advisories until after water had already been consumed or used. Dock and Waterfront Safety • Dock repairs have not been completed in accordance with previously communicated schedules. • Multiple dock sections have broken loose or drifted away during the past year. • Some dock areas remain in unsafe condition, including protruding hardware, unstable sections, and inadequate mooring infrastructure. • Current conditions create safety concerns for residents and increase the likelihood of personal injury and property damage. Infrastructure Planning and Transparency • There are known drainage and infrastructure issues throughout the community that appear to require correction before roadway resurfacing can be effective. • I am not aware of any comprehensive plan that addresses these underlying infrastructure deficiencies. • Financial reporting and communication regarding road maintenance expenditures, priorities, and future projects has been limited and inconsistent. I have photographs documenting many of these conditions and can provide them upon request. While I understand that some property owners may be delinquent in paying assessments, the governing documents provide mechanisms for the collection of unpaid assessments. As a paying property owner, I am concerned that the condition of the roads and other community infrastructure has reached a point where public safety, emergency vehicle access, property values, and liability exposure may be affected. I also note that many of the concerns identified above involve assets and infrastructure directly owned, controlled, or maintained by Split Rock and are not limited solely to roadway conditions. This raises concerns regarding long-term maintenance planning, prioritization of repairs, and overall stewardship of community infrastructure. Accordingly, I respectfully request: 1. An update regarding the current financial status of the road maintenance program. 2. Information regarding collection efforts being pursued for delinquent accounts. 3. A copy of any planned maintenance schedule or capital improvement plan for the roads, water system, and related infrastructure. 4. A timeline for addressing the safety concerns identified above. 5. Clarification regarding how residents will be informed of future repairs, maintenance activities, and boil-water advisories. My goal is not to assign blame but to understand how these issues will be addressed moving forward and what actions are being taken to ensure the safety and reliability of the infrastructure serving our community. I would appreciate a written response within 30 days. Thank you for your attention to this matter. Sincerely, Corey Lear [phone removed]